Share your Suggestions link
Add the hosted portal to your website navigation, help menu, or product.
A hosted suggestion board for your software product
Give customer suggestions one clear place to go.
Add one link to your website. Customers can submit Suggestions, support shared ideas, comment, and follow your updates.
Hosted portal includedNo participant accountsNo sales call
How it works
One clear suggestion workflow
From submission to response
Add the link. Let customers suggest. Review everything in Suggestions.
Your hosted portal gives customers one place to submit, find shared Suggestions, and follow your response. You manage every Suggestion in one area.
Review Suggestions
Every submission appears in the same Suggestions area for moderation and response.
Keep customers updated
Publish statuses and official responses where everyone following the Suggestion can see them.
The Website Widget and Suggestion sources are optional. When you add one, it creates Suggestions in this same workflow.
One Suggestions area
Every submission is already a Suggestion.
Review pending Suggestions, publish the ones customers should see, mark duplicates, or remove what does not belong. Nothing moves between separate systems.
Approve it
Finish the wording, choose Improvement, New feature, or Bug report, and publish when it is ready.
Mark it as a duplicate
Point people to the main Suggestion while keeping the original source details attached.
Hide or delete it
Leave it pending for later or permanently remove it when you no longer need it.
Your suggestion board
A hosted Suggestions portal for your customers
Visitors notice bugs, missing features, and confusing parts that are easy to miss when you work on the product every day.
Share one link from your website. Add the Website Widget later if an on-page option would help.
Your Branded Suggestions Portal
One link. One place for customer suggestions.
A public page at yourcompany.suggestionbox.io where customers submit Suggestions, support the ones they want, and read your official responses instead of repeating the same request across scattered emails and messages.
Open the demo
Live read-only demo. No sign-in needed.
- It carries your name
- Your logo, colors, website link, and a public subdomain you choose.
- Participation is email-verified
- Suggestions, support, comments, and follows come from confirmed email addresses.
- You decide what shows
- Set statuses, post official responses, and choose whether new Suggestions go live immediately or wait for approval. Website-widget submissions always wait.
Link to your Suggestions portal
Add it to your website navigation, help menu, or product.
<a href="https://yourcompany.suggestionbox.io">Suggestions</a>
The Website Widget
Visitors can tell you what is broken, what could be better, or what they wish existed right from the page where they notice it. Every submission arrives as a Pending Suggestion with the source page attached, so you can review it before anything becomes public.
Add it to your website with one script.<!-- Add before the closing </body> tag -->
<script async src="https://suggestionbox.io/widget.js" data-widget="YOUR_PUBLIC_KEY"></script>
Votes are only the beginning
Turn each Suggestion’s willing participants into a focus group.
Votes tell you what people care about. They don’t tell you what to build. Followers have volunteered to help with that Suggestion, so you can ask what they need before you build and whether it worked after you release.
See where interest gathers
Support, comments, and follows reveal shared need without pretending popularity alone sets your priorities.
Ask before you build
Send eligible followers one focused question or a few quick choices directly from SuggestionBox when you need clarity.
Build with better context
Use answers from the people affected to understand the problem and build with more confidence.
Verify after release
Tell participants what changed, then ask whether the result actually solved what they needed.
No calls. No meetings. Just answers.Send a question through SuggestionBox and get responses from the people who volunteered to help with that specific suggestion.
Founder pricing
One SuggestionBox covers your brand.
Your price does not change when more customers participate.
We don’t count your customers as billable users.
Founder Plan
$5per month
Or $50 per year. Save two months.
Create your suggestion box
Lock in Founder pricing. It goes up after the first 100 paying customers.
- Hosted public suggestion portal with your branding and subdomain
- One Suggestions area for every submission
- Optional Weekly Review email covering pending Suggestions and participant activity
- Improvement, New feature, and Bug report types
- Verified support, comments, following, and moderation
- Participant questions, quick choices, updates, and solved checks
- Optional Website Widget and Suggestion sources when you need them
- No participant or submission fees
Straight answers
Frequently Asked Questions
Questions developers ask before adding another tool to their workflow.
What if I don’t receive many suggestions?
It’s about quality, not quantity. Sometimes one visitor uncovers a critical problem you did not know existed. That single report can make SuggestionBox worth having.
If suggestions remain sparse, look at two things first: traffic and visibility.
Traffic
SuggestionBox cannot create an audience for you. If your software has few users or little meaningful traffic, focus on reaching more of the right people first.
Visibility
People cannot participate if they do not know your SuggestionBox exists. Put your portal link somewhere easy to find, add the Website Widget where it makes sense, and invite suggestions through the marketing channels you already use.
A quiet SuggestionBox does not always mean something is wrong. People may be satisfied or simply have nothing to add yet. The goal is to be ready when someone notices something worth hearing.
Why not keep using email, notes, or GitHub Issues?
You can keep using them. SuggestionBox adds the part they do not provide: one hosted board where customers can find shared Suggestions, participate, and see your response.
If you later connect email, the command line, an AI assistant, or the API, each one simply creates a Suggestion in the same area.
Can I create more than one SuggestionBox?
Yes. One login can manage multiple SuggestionBoxes, with one for each product or brand. Each one has its own Suggestions area, public portal, branding, settings, and billing.
Do I have to check SuggestionBox every day?
No. Everything lands in Suggestions, including Website Widget submissions and Suggestions added by your team. Review them on your schedule, with an optional weekly or biweekly email when something needs attention.
Will my customers actually participate?
Not everyone will, but you only need to find the customers who care enough about your product to help make it better. Even a small group of willing participants can find bugs, clarify what to build, and tell you whether your solution worked.
What if I only use SuggestionBox occasionally?
That’s fine. You do not need to use SuggestionBox every day. It keeps collecting and preserving customer input while you are focused elsewhere, ready whenever you return.
How quickly can I get started?
You can be up and running in a few minutes:
- Create your SuggestionBox.
- Put the link somewhere visitors will see it.
- Add a couple of Suggestions to get things started.
That’s it. Your Suggestions portal is live.
Do I have to host the Suggestions portal myself?
No. Your SuggestionBox membership includes a public Suggestions portal that we host for you at a branded address such as yourcompany.suggestionbox.io. Add your name and branding, then link to it from your product. There is nothing to deploy or maintain on your own server.
Do I have to use the Website Widget?
No. You can collect submissions by linking directly to your hosted Suggestions portal. The Website Widget makes that invitation harder to miss: add it to a few important pages, a section of your website, or your entire website so visitors can send a suggestion at the moment they notice something.
Do I need to set everything up?
No. Start by sharing your hosted suggestion portal link. Add the Website Widget, email, command line, API, or AI assistant only when each one is useful.
How can customers submit suggestions?
Customers submit through your hosted Suggestions portal. If you add the optional Website Widget, they can also submit from the page they are using. Both create Suggestions in the same area.
Where do Suggestions from different sources go?
They all go to Suggestions. Each Suggestion keeps its source attached, whether it arrived through the portal, Website Widget, direct entry, email, command line, API, or AI assistant.
Submissions that require moderation wait for owner review. Verified portal submissions follow your moderation setting.
What becomes public, and when?
You control what becomes public. Pending Suggestions wait for your approval, and verified portal submissions follow your moderation setting.
Leave sensitive or unannounced work out of public view. Publishing a Suggestion invites customer input; it does not promise you will build it.
Can I ask customers follow-up questions?
Yes. When someone follows a Suggestion and agrees to participate, you can send that group a focused question or a few quick choices directly through SuggestionBox. They respond on their own time. No calls, meetings, or long email threads required.
Can I add the Website Widget to multiple sites?
Yes. Add each approved website origin in your Website Widget settings, then use the same installation script on those sites. Their submissions all enter the same Suggestions area with the source page attached.
Do my customers need accounts?
No. Your customers don’t need to create an account to participate. When they perform an action like submitting, supporting, commenting or following, they verify their email and they’re done.
Can I use my company branding?
Yes. Add your company name, logo, website, and a light, dark, or custom four-color theme to the public suggestion portal.
Get started now.
Put a suggestion board on your website, review every Suggestion in one place, and keep customers updated.
Create your suggestion box